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Quality Assurance
Every OkayArt console is brand-new, inspected, and prepared for modern TVs. Our QA process covers identity verification, cosmetic checks, functional/compatibility tests, safe packaging, and traceable documentation.
- Brand-New Guarantee: Never refurbished, each unit inspected before shipping
- Modern-TV Ready: HDMI/AV outputs verified, Game Mode guidance provided
- Full Traceability: Batch & QA checklist saved with each order
- Protected: 12-month warranty + 30-day returns
Brand-New Only
Inspected before shipping
Modern-TV Ready
Output verified
Warranty Backed
6-month + 30-day returns
Inspection Protocol
1. Identity & Cosmetics
- Model/region & packaging integrity verified
- Shell & display checked for defects
- Accessories count matched to listing
2. Functional Checks
- Power-on self test & controller inputs
- HDMI/AV path & gameplay verified
- Battery charge & safety (handhelds)
3. Documentation
- Quick-start guide included
- Anti-static & drop-safe packaging
- QA checklist ID recorded
Testing Standards
| Test Category | Method | Pass Criteria |
|---|---|---|
| Power & Safety | Voltage/polarity check, boot test | Stable boot, normal temperature |
| Video Output | HDMI/AV to 1080p TV test | Clear image, correct colors |
| Audio Quality | Output via TV/speakers | Clean stereo, no distortion |
| Controls | All inputs tested in-game | 100% button response |
| Display (Handhelds) | Brightness & uniformity check | No dead pixels or lines |
Warranty & Support
12-Month Limited Warranty
Covers defects in materials and workmanship under normal use
30-Day Returns
Unopened items eligible for full refund within 30 days